Frequently Asked Questions
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Processing orders typically takes 1-2 business days, which includes confirming your order, preparing the items for shipment, and getting them ready for delivery. Once your order is processed, here are the estimated shipping timelines based on your location:
• United States: 6-8 Business Days
• United Kingdom: 5-7 Business Days
• Australia: 6-8 Business Days
• Germany: 6-8 Business Days
• France: 5-7 Business Days
• Spain: 6-8 Business Days
• Rest of the World: 6-12 Business Days
Please note that business days refer to weekdays (Monday through Friday) and exclude public holidays. Shipping times are calculated based on these weekdays.
We offer a 14-day return policy for items in new, unused condition. If you are not satisfied with your purchase, please contact our customer support team to initiate a return. Please note that certain conditions and exclusions may apply. You can find more information on our Returns & Refunds page.
Yes, we offer international shipping to select countries. Please check our Shipping & Delivery page for a list of countries we ship to and additional details.
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to track the status of your package. To track your order directly, click on Track Your Order. If you have any issues with tracking your order, please reach out to our customer support team for assistance.
We accept major credit cards (Visa, Mastercard, American Express) for secure and convenient payment. At this time, we do not accept cash on delivery or personal checks.